WHY AND WHEN WE COLLECT YOUR INFORMATION |
- Personal information you give us |
HiTime Media collects the information you give us, either online or by email or facsimile. This information includes your full name, mailing address, phone number, email address and where applicable, your facsimile number. HiTime Media also collects your payment details from you when you subscribe to one of our services, such as your credit card number or bank account details. If you purchase a digital certificate through us, we are required by the provider of those certificates to collect personal information from you to pass back to that provider. We will also collect your payment details from you, such as your credit card number or bank account details. No credit card number is stored in the system. The credit card details will be passed to the payment gateway as soon as it has been collected.
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- Website information (including cookies) |
| HiTime Media makes limited use of cookies on this website. A cookie is a small message given to your web browser by our web server. The browser stores the message, and sends the message back to the server each time you request a page from the server. |
| HiTime Media only uses cookies to tell us when you have set up an account with us previously (i.e. when you are a "registered user" of our website), and sometimes to let us know how you found our website. Where the cookies tell us that you are a registered user, cookies also allow us to automatically link you to your personalised accounts so that you can easily access any products or services only made available to our registered users, without your having to provide us with your username and password on every web page. The cookies allow us only to identify you in our database if you are a registered user, and to connect you to the relevant products and services on our website, but not to track the pages you visited on our website. |
| You always have the option to disable cookies by turning them off in your browser. However, you should be aware that many of the services available on this website will not work if you have chosen to do this. |
In addition to cookies, HiTime Media servers register the type of web browser you are using and your IP address when you access our website.
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-How We Use Your Information |
| HiTime Media may use your information to measure your experience of our services and products and to inform you of new product developments and associated services that we believe will interest you, or other entities to provide such services. If you do not wish to receive email notices or other communications from HiTime Media regarding additional products and services, simply use the unsubscribe function available to notify us that you wish to opt out of this service. |
| We may use your information in statistical form to analyse your purchasing preferences. This information is not used to track your individual preferences but rather to give us a general picture of the products and services our customers prefer. We might also gather information in statistical form such as the number of visitors who visit the HiTime Media website on a daily basis. Again this is not used to track any individual customer's browsing habits. |
| We may use your email communications with HiTime Media to analyze customer service issues as a way of identifying potential improvements for HiTime Media products and services. In addition, we may occasionally monitor telephone conversations with you in order to facilitate staff training and to maintain our high levels of customer service. We will always inform you prior to any telephone conversation which is monitored in this way to obtain your prior approval. |
We may use your IP address to contact your Internet Service Provider to let you know of any problems with payments you have made to us where we believe this is reasonably necessary to protect against fraud and credit card misuse. Where you purchase a digital certificate through us, we are required by the provider of those certificates to collect personal information from you to pass back to that provider (other than your payment details, which we hold internally). If you would like to see how your digital certificates provider will treat your personal information, you can find their privacy policy here: http://www.esign.com.au/repository/privacy/.
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DISCLOSURE OF YOUR INFORMATION TO THIRD PARTIES |
- Third party service providers |
HiTime Media may release account information when we believe, in good faith, that such release is reasonably necessary to (i) comply with the law, (ii) enforce or apply our user agreements (iii) fufill any obligations we have to our customers who we are providing services to or (iv) protect the rights, safety, or property of HiTime Media, our users, or others. We may supply your personal information to our third party billing and payment service providers where we believe this is reasonably necessary to protect against fraud and credit card misuse. Where you have made a query in respect of a payment processed by HiTime Media which is made known to us by your bank or Credit Card Company by communicating the query through our bank, we may supply the relevant personal information to assist you with your query. On occasion, we may also engage other companies or individuals to perform services on our behalf such as the distribution of marketing information to you (except where you have chosen to opt out of receiving this information from us). Our relationships with such third party service providers are governed by our contracts with them. Those service providers are required to hold your personal information strictly confidential.
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ACCURACY |
You may access and update the personal information you provide us at any time. For information on this procedure, feel free to contact HiTime Media.
If you believe that HiTime Media may hold other personal information about you which is inaccurate, please contact us and we will take reasonable steps to ensure that it is corrected.
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SECURITY |
| The transfer of information across any media may involve a certain degree of risk, and the Internet is no different. However, helping you to keep your information secure is very important to HiTime Media. |
| In order to protect the security of personal information transmitted to HiTime Media online, our Web servers support the use of the Secure Socket Layer (SSL) Protocol where appropriate. Using this protocol, information transferred between our systems is encrypted. |
| In addition, in respect of any payment details you send to us, we reveal only the first six and last three digits of your credit card number on the tax invoice receipt which we send to you for billing purposes. This is to help keep your credit card details secure. |
You can also use simple precautions to help protect your security, such as
protecting against the unauthorised use of your username or password or other authentication id.
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CHANGES |
HiTime Media may make changes to its privacy policy from time to time. You should check our privacy policy from time to time to see if we have made any changes to it.
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FURTHER INFORMATION OR QUERIES |
If you have any queries or comments, or would like more information concerning HiTime Media's Privacy Policy, please contact us at the contacts provided on this site.
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COPYRIGHT |
All material on this site is copyright © to Exasites Pty Ltd trading as HiTimes Media or in some circumstances copyright to the entity displaying any service here.
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DISCLAIMER AND INDEMNITY |
| Any user of this site agrees to indemnify and hold harmless HiTime Media from any and all claims resulting from the their use of HiTime Media services or Deliverables, which cause damage to the them or any third party. HiTime Media makes no warranties of any kind, whether express or implied, for the services it provides. HiTime Media also disclaims any warranty of merchantability or fitness for a particular purpose. HiTime Media will not be responsible for any direct, indirect or consequential damages, which may result from the use of its services including loss of data resulting from delays, non-delivery or interruption in service. The user is totally responsible for backing up of any data or information and HiTime Media shall not be liable for any loss of data. The user acknowledges and agrees that HiTime Media cannot guarantee the absence of service interruptions including but not limited to those caused by Acts of God, the domain name system or other circumstances. In the event of any of the exclusions in this clause being held invalid by any aspect of the Governing Law, then HiTime Media's liability shall be limited to either at HiTime Media's discretion (a) replacement of the Deliverables (b) refund of any fees paid in relation to that Deliverable. |
